Your Privacy Matters
This Privacy Policy explains how we collect, use, protect, and handle information provided by customers and website visitors.
Information We Collect
When you contact us or use our services, we may collect information such as your name, email address, phone number, pickup and delivery details, address, and any other information you choose to provide.
We may also collect information required to process your relocation, transportation, packing, moving, storage, and other related service requests.
How We Use Your Information
We use the information collected from you for purposes including:
- Providing and managing our packing and moving services
- Processing enquiries and service requests
- Preparing quotations and communicating with customers
- Improving our website and customer experience
- Providing customer support and service updates
- Sending relevant service-related communications
- Preventing fraud, misuse, and unauthorized activity
Information Sharing
We do not sell your personal information. Your information may be shared with authorized employees, service partners, logistics providers, or vendors only when reasonably necessary to provide the requested services or fulfill operational requirements.
We take reasonable steps to ensure that information shared with service providers is handled appropriately.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and measure marketing or advertising performance. You may manage cookie preferences through your browser or available website controls.
Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for providing our services, maintaining business records, complying with applicable legal obligations, resolving disputes, and enforcing our agreements.
Your Privacy Rights
Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, or deletion of certain information. To make a privacy-related request, please contact our team using the contact details provided below.
Children's Information
Our website and services are not intended for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable requirements. Any updated version will be published on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Agarwal Packers and Movers through the official contact details available on our website.